With the better box office software systems, your online customers will be able to select the exact seats they want from an interactive seating chart, and not just choose a ticket on a "best available" basis. Some systems use JavaScript to accomplish this features while others such as HandyTix use Flash which tends to be more compatible with most users browsers or computer systems.

ideally, such seating charts should give a reasonably accurate representation of the actual auditorium, and if it is a large auditorium, should be able to show seats in specific sections at a time. Normally, you will be able to hover over a specific seat to display the seat and row number and the price of the seat. Zoom in and zoom out functions are also normally available.

Some ticketing software gives you the ability to see what the view of the stage would look like from a specific seat, if that is important to you.

Other software may offer the ability to make donations at the time of purchase, to sign up for newsletters, to enter discount codes or incorporate other features.

So if you're looking for an online ticketing system, we suggest you make a note of what features are important to you and then check out what ticketing companies can offer you. Also, take a look at the ticket purchase process as far as possible from live ticketing sites. Alternatively, some software suppliers such as HandyTix may incorporate a demonstration of the ticket purchase procedure for online customers on their website.